Bank statements are more than just records of transactions; they are tools for financial empowerment. For banks and credit unions, statements present an opportunity to enhance the customer...

HC3, a data-driven statement provider, has named Billy Hicks as a new Business Development Manager. Based in Roanoke, Virginia, Hicks is responsible for promoting HC3’s unique financial technology...

Jack Henry Connect 2024 is set to take place from October 7-10 in the vibrant city of Phoenix, Arizona! This premier event is an incredible opportunity for professionals in the financial services...

Meeting and exceeding Service Level Agreements (SLAs) is not just a goal but a necessity. As a Chief Operations Officer (COO) in the FinTech industry, I've seen firsthand the importance of...

Lee Long, Chief Experience Officer at HC3, has been named one of Birmingham Business Journal’s 2024 C-Suite Award Honorees. These awards recognize excellence among chief-level leaders in metro...

Traditionally, bank statements have provided customers with minimal information, often presenting transactional history in a generic format that offers little insight into their overall financial...

The USPS will implement a postage price change effective July 14, 2024. The USPS has been raising postage costs every six months, with no signs of this trend ending soon.

The approved adjustments by...

Listen in on the new Bankadelic podcast featuring our Chief Growth Officer, Tori Vancura-Rutland. In this episode, guests discuss a variety of topics such as, What might the next three months hold?...

Turning Setbacks into Success 

Project Management is a journey full of ups, downs, and even occasional hiccups. But here's the truth…the hiccups are THE KEY to our success. Let’s chat about what I...

Client Retention Strategies in the FinTech Industry: Insights from a CXO

Digital banking services and capabilities have increased in importance and will remain a priority for banking customers....

Client Retention Strategies in the FinTech Industry: Insights from a CXO

Client retention stands as a crucial pillar for sustained success. As the Chief Experience Officer (CXO) of a company that...

Finopotamus assembled a distinguished panel of credit union technology experts, including HC3’s very own Tori VanCura-Rutland, who offered her invaluable insights on navigating the intricate...

Enhanced Bank Statements: Dive into Customer-Centric Financial Insights 

Financial Institutions cannot be everything to everyone, but your organization can innovate bank statements to serve your...

Check out Tennessee Bankers Magazine article on "Transforming Customer Experience: Redefining Bank Statements for the Digital Age" by Griffin McGahey, President of HC3. Discover how implementing...

Fintech partnerships are crucial for banks to stay competitive, increase deposits, and deepen customer loyalty. With an increasing amount of competition, fintechs can differentiate themselves by...

Interested in how open communication can transform partnerships, cut costs, and increase efficiencies? Griffin McGahey dives into how HC3 and Montgomery, Ala.-based MAX Credit Union transformed their...

In the latest from Finopotamus, HC3’s Griffin McGahey adds his prediction for 2024 – “While the fintech sector has been synonymous with innovation and disruption, 2024 marks a turning point where...

Griffin McGahey, President at HC3, shares valuable insights on navigating urgent changes in the banking industry, particularly in technology implementations. The article emphasizes the importance of...

Check out the new BAI article that steps into the future of banking and explores the evolution of statements, from traditional to digital. It discusses the potential for enhanced customer...

There are 11 holidays the United States Postal Service (USPS) observes each year. In the year 2024 there are seven holidays that fall on a Monday, two on a Wednesday, and two on a Thursday. All...

The USPS submitted plans for another price increase to take effect January 21, 2024. The Postal Regulatory Commission (PRC) has not given formal approval of the proposed increase yet, but there are...

Check out BAI’s article on “Personalized recommendations to better serve Gen Z”, featuring HC3’s President Griffin McGahey. They discuss how providing specific suggestions to improve the financial...

Listen in on the new Bankadelic podcast featuring our Chief Experience Officer, Lee Long. In this episode, guests discuss a variety of topics, from influences on the banking industry and the effects...

Welcome to HC3’s third podcast. In this episode we explore the critical handoff between the sales and project implementation teams. Join our Chief Growth Officer as she moderates a discussion...

Our Chief Growth Officer shares insights on maximizing digital statements in BankDirector’s latest video. Whether you’re looking to enhance the customer experience or improve efficiency, this video...

Our Chief Growth Officer, Tori VanCura-Rutland sat down with Lou Carlozo on his podcast recently to discuss the hidden potential of bank statements in driving business and bolstering financial...

We’re excited to announce that we’ve increased our staff by 10% over the past six months to meet the growing demand for our cutting-edge services. Check out our latest press release to find out more...

HC3 launches HC3 Connect, an enhanced administrative interface built to enable financial institutions to archive digital documents while also enabling customers to manage and track the status of jobs...

Our president, Griffin McGahey, offers 3 ways to rethink your financial wellness support for your members in the latest from Credit Union Times. Credit unions need to rethink their communication...

At HC3, we use two different processes to qualify mailings for postage discounts and...

HC3 increased their year-over-year production of printed statements by 40%. The increase of both print and digital statements is driven by organic growth and the acquisition of Jonesboro, Ark.-based...

2023 Postal Holidays

There are 11 holidays the United States Postal Service (USPS) observes each year. In 2023 one of those holidays falls on Sunday, seven on Monday, one on Tuesday, one on Thursday,...

Postal Service extends First-Class Mail delivery from 3 days to 5 days.

Wondering when a statement or letter will arrive? We are too. What’s causing the irregular pulse of delivery times for...

HC3 has named Bob Allen as its new Chief Technology Officer. Allen is responsible for overseeing HC3’s technology initiatives and ensuring all processes and policies are in place to best serve their...

In his latest ABA article, HC3’s president, Griffin McGahey, discusses how effective bank marketing is no longer best accomplished solely through discounts and promotions across the web, social...

HC3, announces their tremendous growth throughout the first half of 2022 including welcoming 34 new employees and 5 new clients. The growth was impacted by the acquisition of Jonesboro, AR-based...

Our expanded partnership with Oak Brook, Ill.-based Evergreen Bank Group also includes an integration with digital banking provider Narmi, which enabled the bank to shift all of their print, mail and...

HC3 built AutoAVS to automate the time-consuming task of validating account data for Social Security Administration (SSA) and Medicaid benefits. Built based on customer feedback, the software...

In his latest Bank Business article, HC3’s president, Griffin McGahey, discusses the many factors working against a bank’s efforts to get a statement delivered and viewed, and how banks need to...

HC3 has acquired Jonesboro, Ark.-based AutoMail and DOC (Document Output Center), positioning HC3 as the leading provider of statement and critical communications services for financial institutions...

HC3 announces the continued growth of HC3 with the addition of 12 new team members in Q4 of 2021 through January of 2022. The new employees fill roles at all three of their facilities.

HC3 updated their financial statement solution to reflect a digital first statement design. The product enhancement is driven by the growing demand for digital statements and communications.

In his latest Bank Director article, HC3’s Chief Operating Officer, Gerald Pettway, discusses the ways in which bankers can prepare early for a successful tax season.

HC3 announced today that they upgraded to a larger facility in Indianapolis to meet growing demand for their financial communications services. The new print and mail facility is 53% larger than the...

In his latest Bank Business article, HC3 President, Griffin McGahey, discusses the value required communications can bring to building outstanding customer experiences.

In his latest Finopotamus article, HC3 President, Griffin McGahey, discusses the value required communications can bring to building outstanding customer experiences.

Farmington, Mo.-based  First State Community Bank ($3.5 billion in assets) partnered with HC3 to build more engaging, interactive customer statements and notifications. The bank utilizes HC3’s Smart...

In an effort to improve digital customer experience, Gainesville, Texas-based First State Bank partnered with HC3 to refresh all digital presentments. Through the implementation of HC3’s services,...

Home Bank’s mission statement of ‘one team creating exceptional customer experiences,’ applies to both the customer experience in branch and at home. 

ChallengeWhen Home Bank first partnered with...

Chartway Federal Credit Union Project Manager Kim Sherman, Chartway Federal Credit Union Director of Application Technology Regena Pearce-Lowe, and HC3 President Griffin McGahey joined Mike Lawson on...

In his latest CU Times article, HC3 President, Griffin McGahey, discusses the importance of creating a digital first experience to drive young member adoption.

HC3 has partnered with mobile payments provider Papaya to allow banks to leverage mobile technology to streamline bill payment for physical statements.

HC3’s President, Griffin McGahey, joins Terry Ammons from Wipfli on his podcast, Groundbanking, to discuss how digital statements and payment solutions are transforming the customer experience for...

Chartway Federal Credit Union with branches in Virginia, Utah, and Texas is focused on providing an excellent experience and quality products from start to finish for their members. 

...

HC3’s Chief Growth Officer, Victoria VanCura-Rutland, is featured in the latest Finopotamus Women in Technology spotlight.

Finopotamus profiles HC3’s Chief Technology Officer, Matthew Bagley in their Tech People in the Know feature.

HC3 promotes Kristin Jones, Wendy Rodriguez, Blake Nankivell and Corey Bertram to leadership roles to support the company’s recent growth. This growth is a result of HC3’s expanded bank statement...

In the latest Independent Banker publication, HC3 President, Griffin McGahey, joins the discussion as to why more community bankers are going paperless, especially in regards to printing and mailing...

Middletown Valley Bank updated the customer experience by leveraging HC3’s outsourcing for bank statements and loan statements. By adding optimized delivery and design of customer facing bank...

HC3 names Matt Bagley as its new Chief Technology Officer. Bagley is responsible for overseeing HC3’s technology initiatives and ensures all processes and policies are in place to best serve...

In his latest Bank Business article, HC3 President Griffin McGahey discusses the ways banks can build better relationships with their customers.

In his latest Credit Union Business article, HC3 President Griffin McGahey discusses the ways credit unions can build better relationships with their members.

HC3 announces new roles for Lee Long as Chief Experience Officer, Lakyn Gaddy as Client Success Manager, and Kathy Taylor as Director of Strategic Partnerships. The trio joins HC3 after the company’s...

While this...

HC3, a data-driven technology company delivering unique customer communications, has acquired Birmingham, Ala,-based Banc Statements, Inc. (BSI), a company that specializes in printing and mailing...

Statements and Notices Delivered for FIS/Q2 Solution.

This webinar has already passed, but if you'd like to learn more about statements and notices delivered for FIS/Q2, contact us at info@HC3.IO or ...

As more of its customers request to opt into digital banking documents, Natchez, Miss.-based United Mississippi Bank (UMB) ($361 million in assets) sought to enhance their customer experience by...

With growth and efficient customer communication being on the forefront of banks’ minds, Chattanooga, TN.-based Millennium Bank ($197 million in assets) has selected HC3 to upgrade their customer...

Digital banking services and capabilities are increasingly one of the most important areas of investment for community banks. Community bank customers appreciate the personal service they receive...

HC3’s President Griffin McGahey discusses the advantages of digital statements for banks on the Bankadelic podcast episode “Making a Statement with Digital Bank Statements.”

Swainsboro, Georgia-based Citizens Bank of Swainsboro ($217 million in assets) experienced a period of increased expansion in the southern Georgia region, which resulted in the addition...

As banks are striving to communicate more clearly and quickly with consumers in the current economic environment, Lafayette, La.-based  Home Bank ($2 billion in assets) has turned to HC3 to redesign...

CUs must plan for potential interruptions to the delivery of required documents such as financial statements and disclosures.

Timberville, VA.-based F&M Bank selects HC3 for its statement and notice printing and design.

HC3’s President Griffin McGahey hosts Western Bankers Association latest webinar on modern digital statements integration to drive customer satisfaction and adoption.

HC3 has joined the Texas Bankers Association and its charitable arm, the Texas Bankers Foundation, in making a contribution to Feeding Texas, a network of 21 food banks that serve all 254 Texas...

In BAI’s latest article, Griffin McGahey discusses the best practices for avoiding long and painful tech conversions.

The purpose of rapid deployment is to give Financial Institutions a quick and easy solution for providing critical documents to their customers during the COVID-19 Crisis. 

Print/Composition...

In Forbes latest article, HC3 is cited among a list of FinTechs who are extending free, discounted, or accelerated deployment offers to financial institutions to help during the COVID-19 Crisis.

In William Mills Agency’s 2020 Bankers as Buyers Guide, Griffin McGahey shares his thoughts on improving efficiencies in customer marketing.

On Saturday, April 4, Alabama’s Governor issued a statewide Stay-At-Home Order. HC3 is still considered an essential business and is continuing to operate. We are still following all...

Color & Delivery: How it Influences and Affects Us

This webinar has already passed, but if you'd like to learn more please contact us at info@HC3.IO or 877.838.2345.

In the Financial Brand’s latest article, Griffin McGahey provides seven tips to use when creating a communications strategy to engage customers.

Griffin McGahey speaks with Global Fintech in an interview to share his thoughts on the latest fintech developments, especially those that will have a strong impact on banking and the payments...

HC3’s project management team becomes first in State of Alabama to attend the LSM/LSPO Certification Course.

HC3, formerly High Cotton, a data-driven tech company delivering customer communication, increased its financial institution customer base by 28% for statement and notice documents printed. The...

Griffin McGahey, President of HC3 (formerly High Cotton), joined us on the program to share his insights on how credit unions’ digital transformations need to include member communication across a...

In the latest CUNA Councils article, we share insights on the power of going digital, why adoption is slow and best practices to encourage members to go green.

The Challenge:

American National Bank & Trust Company is a community bank with locations in Virginia and North Carolina that’s focused on providing quality financial products and solutions to their...

Communication is a crucial aspect of building long-standing relationships with customers. Griffin McGahey discusses the ways banks can effectively communicate with their customers.

In Credit Union Times’ latest article, HC3 President Griffin McGahey discusses what changes the financial industry should expect to see in 2020.

In 2019 HC3 was able to get involved in the Birmingham community by partnering with The Foundry in their Adopt-A-Classroom drive, working with Innovate Birmingham by becoming an employer partner and...

HC3 President, Griffin McGahey, is named as a finalist in the Birmingham Business Journal’s 2019 CEO Awards.

Griffin McGahey discusses the ways credit unions can successfully communicate with their members and meaningful ways.

Griffin McGahey discusses the best practices for communicating with customers.

In Very Good Security’s Zero Data Hero Customer Spotlight series, VGS highlights the stories of their customers who have joined their Zero Data mission to protect the world’s information.

High Cotton, an Irondale-based document outsourcing firm specializing in the financial and healthcare industries, recently announced completion of a management restructuring.